Wednesday, 13 March 2013

Summerhouse or Greenhouse?

Well, my order for a small summerhouse from Gardenbuildingsdirect arrived on Monday as requested. Not the best of weather with blustery snow showers and a wind chill down to -10C. Mine was the final load on the lorry and all was eventually stacked on the drive. Then I lugged each piece into the back of the garage to protect it from the weather. While I was doing this I thought there were a lot of sections.

Over the past couple of days I have been checking through trying to match the pieces with the shipping list. There were some large sections which didn't look correct and didn't match anything on the photo on their site:

Photo from Gardenbuildingsdirect site:
z Summerhouse.jpg

So - what are these large items?
2013-03-12 10.38.42.jpg

Three tall items each with two tall windows. Nope - nothing like that on their illustration.
Ah, what are these I found?

2013-03-13 12.43.35.jpg

Packing list, hardware and instructions for a greenhouse.
Now it was slowly dawning on my remaining grey cell that I had several pieces of someone elses order for a greenhouse. By the time I had finished a few sessions of checking I found three wide and two narrow sections, two doors, four gable end pieces - all belonging to the greenhouse. I guess there is another Gardenbuildingsdirect customer who is just as annoyed as I was feeling.

Needless to say I have been in touch with Gardenbuildingsdirect and am waiting for them to sort things out. Apart from checking the glazing for my summerhouse the rest seem to be present and correct though the experience so far has been very aggravating to say the least. Especially as all the parts which have nothing to do with my order are now cluttering up my shed.

2013-03-13 11.09.51.jpg

I will be expecting adequate compensation for my time and trouble sorting out someone elses incompetence in not being able to deliver the right items to the correct address. So far the idea of installing a small summer house cannot be said to have been a pleasant experience. It will all depend on the final outcome. I will keep you informed.

8 comments:

  1. Don't be too harsh John....One has to pay for occupational therapy.

    ReplyDelete
    Replies
    1. Me? Harsh? It all depends how quickly and smoothly things get put right Adrian.

      Delete
  2. How very aggravating John! I hate it when things aren't straightforward. It does look a very nice summerhouse from the photo though and I'm sure you will be pleased with it eventually. Let's hope we have the weather to go with it this year!

    ReplyDelete
    Replies
    1. Jan: Appears to be the risk of using a cheap box shifter. Still I live in hopes.

      The idea is to use when Summer days are on the cool side as a shelter from any cool breezes. Also it will look straight across to the pond waterfall which might be good for a few bird bathing shots.

      Delete
  3. Hope you get it sorted John.
    I'd have kept the extras and built a greenhouse. But then I was never any good at Sruples.

    ReplyDelete
    Replies
    1. Keith. I'll not say it didn't cross my mind but unfortunately I'm not designed that way. A decent company would have said keep the extra pieces.

      Delete
  4. Replies
    1. It will get sorted TWG, one way or another.

      Delete

Thank you for visiting. Hope you enjoyed the pictures. Any comment, or correction to any information or identification I get wrong, is most welcome. John

Related Posts with Thumbnails