Well, my order for a small summerhouse from Gardenbuildingsdirect arrived on Monday as requested. Not the best of weather with blustery snow showers and a wind chill down to -10C. Mine was the final load on the lorry and all was eventually stacked on the drive. Then I lugged each piece into the back of the garage to protect it from the weather. While I was doing this I thought there were a lot of sections.
Over the past couple of days I have been checking through trying to match the pieces with the shipping list. There were some large sections which didn't look correct and didn't match anything on the photo on their site:
Photo from Gardenbuildingsdirect site:
So - what are these large items?
Three tall items each with two tall windows. Nope - nothing like that on their illustration.
Ah, what are these I found?
Packing list, hardware and instructions for a greenhouse.
Now it was slowly dawning on my remaining grey cell that I had several pieces of someone elses order for a greenhouse. By the time I had finished a few sessions of checking I found three wide and two narrow sections, two doors, four gable end pieces - all belonging to the greenhouse. I guess there is another Gardenbuildingsdirect customer who is just as annoyed as I was feeling.
Needless to say I have been in touch with Gardenbuildingsdirect and am waiting for them to sort things out. Apart from checking the glazing for my summerhouse the rest seem to be present and correct though the experience so far has been very aggravating to say the least. Especially as all the parts which have nothing to do with my order are now cluttering up my shed.
I will be expecting adequate compensation for my time and trouble sorting out someone elses incompetence in not being able to deliver the right items to the correct address. So far the idea of installing a small summer house cannot be said to have been a pleasant experience. It will all depend on the final outcome. I will keep you informed.
21 hours ago